The Most Popular Bank in NZ, Ranked

Choose the bank you think is the most popular!

Author: Gregor Krambs
Updated on May 4, 2024 06:29
In New Zealand, selecting a bank that aligns with one's financial needs and expectations can often feel like navigating through a maze of options. Each bank offers a unique set of services, customer experiences and benefits, making it challenging to pinpoint which one stands out as the most favorable. Having a clear, crowd-sourced ranking helps in identifying which banks are currently leading in customer satisfaction and reliability based on real user feedback. Such rankings demystify the banking landscape for prospective clients and financial enthusiasts aiming to make informed decisions. By participating in voting, individuals contribute to a clearer picture of the banking sector’s standings. This collective input is crucial as it not only reflects real-time public opinion but also encourages banks to continually improve their services to climb higher in the ranks.

What Is the Most Popular Bank in NZ?

  1. 1
    58
    votes
    ANZ Bank
    Donovan Govan. · CC BY-SA 3.0
    ANZ is the largest bank in New Zealand, with over 1.9 million customers and 180 branches nationwide. It offers a wide range of personal and business banking services, including savings accounts, loans, credit cards, and insurance.
    ANZ Bank is one of the most popular banks in New Zealand. With a strong presence and a wide range of financial services, ANZ Bank caters to the banking and financial needs of individuals, businesses, and corporations throughout the country.
    • Headquarters: Melbourne, Australia
    • Branches: Over 200 branches across New Zealand
    • ATMs: Approximately 900 ATMs throughout New Zealand
    • Customer Base: Millions of retail, business, and institutional customers
    • Product Range: Savings accounts, transaction accounts, personal loans, home loans, credit cards, insurance, wealth management, and corporate banking
  2. 2
    40
    votes
    ASB is the second-largest bank in New Zealand, with around 1.4 million customers and over 140 branches nationwide. It offers a range of banking and financial services, including savings accounts, mortgages, personal loans, and insurance. It is known for its innovative digital banking solutions, including its mobile app and online banking platform.
    ASB Bank is one of the most popular banks in New Zealand. It is a full-service bank that offers a wide range of financial products and services to individuals, businesses, and institutional clients. ASB Bank is known for its customer-centric approach, innovative technologies, and commitment to sustainability.
    • Established: 1847
    • Headquarters: Auckland, New Zealand
    • Parent Company: Commonwealth Bank of Australia
    • Number of Branches: 135
    • Number of ATMs: 400
  3. 3
    10
    votes

    Westpac Bank

    The Westpac Group
    Westpac is the third-largest bank in New Zealand, with around 1.3 million customers and over 200 branches nationwide. It offers a range of personal and business banking services, including savings accounts, loans, credit cards, and insurance. It also has a strong focus on sustainability and community engagement.
    Westpac Bank is one of the most popular banks in New Zealand, offering a wide range of financial services to individuals and businesses. It is known for its strong presence in the country and a reputation for providing reliable and innovative banking solutions.
    • Established: In 1861
    • Headquarters: Sydney, Australia
    • Total Assets: NZD $95 billion
    • Number of Branches: 190
    • Number of ATMs: 900
  4. 4
    30
    votes

    BNZ

    BNZ is the fourth-largest bank in New Zealand, with around 1.2 million customers and over 180 branches nationwide. It offers a range of banking and financial services, including savings accounts, mortgages, personal loans, and insurance. It is known for its commitment to sustainability and social responsibility.
    The Bank of New Zealand (BNZ) is one of the largest and most popular banks in New Zealand. It provides a wide range of financial services to individuals, businesses, and organizations.
    • Established: 1861
    • Headquarters: Wellington, New Zealand
    • Number of branches: 180+
    • Network coverage: Nationwide
    • Products and services: Bank accounts, loans, credit cards, insurance, investments, foreign exchange, online banking
  5. 5
    15
    votes
    Kiwibank is a New Zealand-owned bank that was established in 2002. It has around 900,000 customers and over 250 branches nationwide. It offers a range of banking and financial services, including savings accounts, mortgages, personal loans, and insurance. It is known for its focus on customer service and its commitment to supporting local communities.
    Kiwibank is a popular bank in New Zealand that was established to provide banking services to individuals and businesses. It is known for its commitment to supporting the local economy and offering competitive financial products and services.
    • Established: 2002
    • Headquarters: Wellington, New Zealand
    • Ownership: 100% owned by New Zealand Government
    • Branches: Over 200 branches nationwide
    • ATMs: More than 350 ATMs
  6. 6
    8
    votes
    TSB Bank
    TubularWorld · CC BY-SA 3.0
    TSB is a New Zealand-owned bank that was established in 1850. It has around 400,000 customers and over 25 branches nationwide. It offers a range of personal and business banking services, including savings accounts, loans, credit cards, and insurance. It is known for its strong customer focus and its commitment to supporting local communities.
    TSB Bank, also known as the Taranaki Savings Bank, is one of the most popular banks in New Zealand. It is a full-service bank that offers a wide range of financial products and services to its customers.
    • Headquarters: New Plymouth, New Zealand
    • Number of branches: 26
    • Number of ATMs: over 900
    • Total assets: NZD 8.9 billion
    • Services: Retail banking, business banking, insurance, investments
  7. 7
    7
    votes
    The Cooperative Bank is a New Zealand-owned bank that was established in 1928. It has around 150,000 customers and over 30 branches nationwide. It offers a range of banking and financial services, including savings accounts, mortgages, personal loans, and insurance. It is known for its commitment to ethical and sustainable banking practices.
    The Cooperative Bank is a customer-owned bank in New Zealand that operates as a cooperative or mutual society. It provides a range of banking services to its members and customers.
    • Ownership Type: Customer-owned
    • Headquarters: Wellington, New Zealand
    • Year Established: 1928
    • Number of Branches: 34
    • Number of ATMs: Over 100
  8. 8
    10
    votes

    SBS Bank

    Southland Building Society
    SBS is a New Zealand-owned bank that was established in 1869. It has around 100,000 customers and over 15 branches nationwide. It offers a range of personal and business banking services, including savings accounts, loans, and insurance. It is known for its community focus and its commitment to supporting local businesses.
    SBS Bank is a popular bank in New Zealand that offers a range of financial services to individuals, businesses, and communities. With a customer-focused approach, SBS Bank strives to provide personalized banking solutions that meet the unique needs of their customers.
    • Founded: 1869
    • Headquarters: Invercargill, New Zealand
    • Type: Mutual bank
    • Ownership: Member-owned
    • Number of branches: 15
  9. 9
    5
    votes

    Heartland Bank

    Heartland Group Holdings Ltd
    Heartland Bank is a New Zealand-owned bank that was established in 2011. It has around 50,000 customers and over 10 branches nationwide. It offers a range of banking and financial services, including savings accounts, mortgages, personal loans, and insurance. It is known for its focus on digital banking and its commitment to supporting local communities.
    Heartland Bank is a popular bank in New Zealand that provides a range of financial services to individuals, businesses, and rural communities. It was founded in 2011 and is headquartered in Auckland. The bank focuses on customer service, innovation, and developing strong relationships with its customers. With a strong digital presence and a network of branches across New Zealand, Heartland Bank aims to deliver accessible and convenient banking solutions.
    • Headquarters: Auckland, New Zealand
    • Year Founded: 2011
    • Type: Public
    • Services: Retail banking, business banking, rural banking, vehicle finance, home loans
    • Digital Banking: Yes
  10. 10
    6
    votes
    Rabobank is a Dutch-owned bank that has been operating in New Zealand since 1994. It has around 30,000 customers and over 30 branches nationwide. It offers a range of banking and financial services, including savings accounts, mortgages, and business loans. It is known for its focus on sustainable agriculture and its commitment to supporting rural communities.
    Rabobank is a popular bank in New Zealand that provides a wide range of financial services to individuals, businesses, and agricultural clients. It operates as a subsidiary of the global agricultural bank Rabobank Group, which is based in the Netherlands.
    • Established: Rabobank New Zealand was established in 1994.
    • Headquarters: Wellington, New Zealand.
    • Services: Personal banking, business banking, agricultural banking, mortgages, investments, insurance, and international banking.
    • Branches: Rabobank has a network of branches located across the country.
    • Customer Focus: Rabobank focuses on providing tailored financial solutions to farmers, agribusinesses, and rural communities.

Missing your favorite bank?

Graphs
Discussion

Ranking factors for popular bank

  1. Market Share
    The percentage of the banking market that a particular bank holds in terms of deposits, loans, and assets can indicate its popularity and dominance in the NZ market.
  2. Number of Customers
    The total number of customers that a bank has is another good indicator of its popularity. More customers likely mean that a bank has a stronger reputation and offers better products and services.
  3. Customer Satisfaction
    Customer satisfaction is an important factor to consider, as it reflects the overall experience customers have with a bank. This can include aspects such as customer service, product offerings, fees, and interest rates.
  4. Branch and ATM Network
    The accessibility of a bank's physical branches and ATMs is important for many people. A bank with a larger network of branches and ATMs may be considered more popular and convenient.
  5. Digital Banking Experience
    With many people now using online and mobile banking, the quality of a bank's digital banking experience is important. Factors to consider include the user-friendliness of the online and mobile banking platforms, as well as the features and services offered.
  6. Product Offerings
    A variety of banking products, including loans, savings accounts, credit cards, and investment options, may attract a larger customer base and contribute to a bank's popularity.
  7. Interest Rates and Fees
    Competitive interest rates and low fees can make a bank more attractive to potential customers, increasing its popularity.
  8. Financial Stability
    A popular bank should demonstrate financial stability, as customers are likely to feel more confident entrusting their money to a bank with a strong balance sheet and history of profitability.
  9. Reputation and Brand Recognition
    A well-known and respected brand can contribute to a bank's popularity. This includes factors such as public perception, trustworthiness, and visibility in the marketplace.
  10. Awards and Recognition
    Awards and industry recognition can be an indicator of a bank's quality and popularity. Look for awards from reputable sources, such as financial publications or consumer associations, that recognize a bank's excellence in customer service, innovation, or financial performance.

About this ranking

This is a community-based ranking of the most popular bank in NZ. We do our best to provide fair voting, but it is not intended to be exhaustive. So if you notice something or Bank is missing, feel free to help improve the ranking!

Statistics

  • 3600 views
  • 176 votes
  • 10 ranked items

Movers & Shakers

Voting Rules

A participant may cast an up or down vote for each Bank once every 24 hours. The rank of each Bank is then calculated from the weighted sum of all up and down votes.

Categories

More information on most popular bank in nz

New Zealand is a country with a strong banking industry, and there are several banks that operate in the country. The banking sector in NZ is highly competitive, and each bank offers a unique range of financial products and services to attract customers. Some of the most popular banks in NZ include ANZ, Westpac, ASB, BNZ, Kiwibank, and TSB. These banks provide a wide range of services, including personal banking, business banking, loans, investments, and insurance. With so many options available, it can be challenging to determine which is the most popular bank in NZ. StrawPoll provides a platform for people to vote and share their opinions on this topic, making it easier for individuals to make informed decisions about their banking options.

Share this article