The Most Reliable Broadband in London, Ranked

Voting rules: Choose the broadband you think is the most reliable!

Updated on Apr 27, 2024 06:55

In the bustling city of London, where digital connectivity is as crucial as the Underground for daily commutes, choosing a reliable broadband service can make a big difference in everyday life. From streaming your favorite shows without a hitch to ensuring seamless video calls for remote work, the stakes are high to pick a broadband that won't let you down. Here, users like you play a critical role. By casting your vote on the reliability of your current broadband, you contribute to a real-time ranking that helps others make informed decisions. Your experience could steer someone towards a broadband that offers not just speed, but also the reliability they need for their everyday digital tasks.

What Is the Most Reliable Broadband in London?

1

64
votes
Rodhullandemu · CC BY-SA 3.0

Virgin Media

Virgin Group

They offer high-speed broadband with average download speeds of up to 516Mbps, making them one of the fastest providers in the UK.
Virgin Media is a telecommunications company that provides broadband, TV, and phone services in the United Kingdom. It offers high-speed internet connectivity and has established itself as one of the most reliable broadband providers in London.

Download Speeds: Can reach up to 1 Gbps

Upload Speeds: Can reach up to 52 Mbps

Coverage: Extensive coverage across London

Equipment: Provides high-quality wireless routers

Packages: Offers various broadband and TV bundles
2

35
votes
BT

They offer a variety of broadband packages with speeds ranging from 36Mbps to 900Mbps. They also have a good coverage area in London.
BT, officially known as British Telecommunications plc, is a leading telecommunications company in the United Kingdom. They provide reliable broadband services in London and across the country.

Speed: Offers high-speed internet with download speeds up to 1 Gbps.

Coverage: Extensive coverage in London, serving both residential and business customers.

Stability: Provides a stable and consistent connection with minimal downtime.

Customer Support: 24/7 customer support for technical assistance and query resolution.

Packages: Offers a variety of broadband packages to suit different needs and budgets.
3

26
votes
Sky Broadband

Sky

They offer competitive broadband packages with download speeds of up to 76Mbps. They also have a reliable customer service team.
Sky Broadband is a reliable broadband service provided by Sky, a telecommunications company based in the United Kingdom. It offers high-speed internet connectivity to residential and business customers in London and other regions. Sky Broadband utilizes a combination of Fiber-to-the-Cabinet (FTTC) and ADSL technologies to deliver fast and stable internet connections.

Download Speed: Up to 76 Mbps

Upload Speed: Up to 20 Mbps

Connection Type: Fiber-to-the-Cabinet (FTTC) and ADSL

Availability: Available in London and other regions

Contract Length: 12 months
Sky Broadband in other rankings
- Position 4 of 10 in Most reliable Internet provider in the Philippines
4

18
votes
Plusnet

They offer affordable broadband packages with speeds of up to 76Mbps. They also have a good reputation for customer service.
Plusnet is a broadband provider in the United Kingdom that offers reliable internet services to customers in London. It is known for its excellent customer service and value for money. Plusnet offers a range of broadband packages suitable for both residential and business customers.

Download Speeds: Up to 76 Mbps

Upload Speeds: Up to 19 Mbps

Unlimited Usage: No data caps or limits

Router: Free Plusnet Hub One router provided

Contract Length: Flexible contracts available
5

18
votes
EE Broadband

EE Limited

They offer fast broadband speeds of up to 300Mbps and have a good coverage area in London.
EE Broadband is a reliable and widely used broadband service in London. It offers fast and stable internet connections, allowing users to browse the web, stream videos, and play online games without interruptions. With its extensive coverage and advanced technology, EE Broadband ensures a seamless internet experience for both residential and business users.

Speed: Offers speeds up to 67 Mbps

Connection Types: Supports both ADSL and fiber optic connections

Reliability: Known for its reliable and stable internet connectivity

Coverage: Extensive coverage across London

Customer Support: Provides excellent customer support services
6

14
votes
TalkTalk

They offer affordable broadband packages with speeds of up to 67Mbps. They also have a good reputation for customer service.
TalkTalk is a broadband service provider in London that offers reliable and high-speed internet connections. It is known for its extensive coverage, affordable plans, and competitive download/upload speeds. TalkTalk provides a range of broadband packages to cater to different customer needs, including options for unlimited downloads and inclusive call plans. The service supports both ADSL and fiber optic connections, making it accessible to a wide range of users. With its advanced network infrastructure, TalkTalk ensures a stable and consistent internet connection, minimizing disruptions and downtime for users. The broadband service also includes features like parental controls, Wi-Fi coverage guarantee, and free router usage. Overall, TalkTalk aims to provide fast and reliable broadband services to enhance the digital experience for its customers.

Coverage: Extensive in London

Download Speed: Up to 67Mbps

Upload Speed: Up to 19Mbps

Connection Type: ADSL, Fibre optic

Packages: Multiple options available
7

12
votes
Hyperoptic

They offer super-fast broadband speeds of up to 1Gbps, making them one of the fastest providers in the UK. However, their coverage area is limited.
Hyperoptic is a leading broadband provider in London, offering ultrafast fiber optic broadband services to residential and business customers. With its cutting-edge infrastructure, Hyperoptic delivers a reliable and high-speed internet experience.

Download Speed: Gigabit (up to 1 Gbps)

Upload Speed: Gigabit (up to 1 Gbps)

Technology: Fiber Optic

Coverage: Across various areas in London

Symmetrical Speeds: Same fast speeds for uploads and downloads
8

7
votes
Zen Internet

Richard Tang

They offer reliable broadband with speeds of up to 76Mbps. They also have a good reputation for customer service.
Zen Internet is an internet service provider (ISP) that provides reliable broadband services in London. With a reputation for excellent customer service and a focus on delivering high-performance connections, Zen Internet is a popular choice for both residential and business users. The company has been operating since 1995 and has consistently ranked highly in customer satisfaction surveys.

Reliable connectivity: 99.9% uptime guarantee

Fast download and upload speeds: Up to 900 Mbps download and 130 Mbps upload

Unlimited data usage: No caps or throttling

Advanced network infrastructure: State-of-the-art equipment and technologies

Excellent customer support: 24/7 UK-based technical support
9

3
votes
Vodafone

They offer broadband packages with download speeds of up to 900Mbps, making them one of the fastest providers in the UK.
Vodafone is one of the largest cellular networks in the world, providing mobile telecommunications services to over 400 million customers in multiple countries. It offers a wide range of voice and data services, including mobile voice, messaging, internet, and fixed broadband.

Launch Year: 1985

Headquarters: London, United Kingdom

Number of Customers: 400+ million

Network Technology: GSM, GPRS, EDGE, 3G, HSPA, LTE

Presence: 30+ countries
10

4
votes
SSE

They offer affordable broadband packages with speeds of up to 76Mbps. They also have a good reputation for customer service.
SSE, also known as Scottish and Southern Energy, is one of the largest energy suppliers in the United Kingdom. It is an integrated energy company that generates, transmits, distributes and supplies electricity and gas. SSE primarily operates in the UK and Ireland, serving millions of customers across these regions. They aim to provide reliable, sustainable, and affordable energy solutions.

Customer Base: Millions of customers

Generation Capacity: Approximately 11,000 MW

Renewable Energy: Significant investment in renewable energy sources

Energy Mix: Diverse energy mix including wind, hydro, and natural gas

Transmission and Distribution Networks: Extensive network infrastructure

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Discussion

Ranking factors for reliable broadband

Speed

The speed of the broadband connection is essential when it comes to reliability. A faster broadband connection will provide a more consistent and stable connection.
Technology

The type of technology used by the broadband provider can also affect reliability. For example, fibre optic broadband is generally considered to be more reliable than cable or ADSL broadband.
Coverage

The extent of coverage in London is also important. Providers with wider coverage areas are more likely to offer a reliable service.
Customer Service

The quality of customer service provided by the broadband provider is also important when it comes to reliability. Providers that offer responsive and effective customer service will be more reliable in the event of an issue.
Price

The price of the broadband can also be an indicator of reliability. Providers that offer a more expensive service may be more reliable due to their investment in infrastructure and customer support.

About this ranking

This is a community-based ranking of the most reliable broadband in London. We do our best to provide fair voting, but it is not intended to be exhaustive. So if you notice something or broadband is missing, feel free to help improve the ranking!

Statistics

1247 views
202 votes
10 ranked items

Voting Rules

A participant may cast an up or down vote for each broadband once every 24 hours. The rank of each broadband is then calculated from the weighted sum of all up and down votes.

More information on most reliable broadband in london

As the demand for high-speed internet continues to rise, choosing the right broadband provider in London can be a daunting task. With so many options available, it can be challenging to determine which provider offers the most reliable service. In recent years, broadband companies have made significant investments in their infrastructure to ensure that their customers receive the best possible service. However, factors such as network congestion, distance to the exchange, and the type of connection can still impact reliability. In this article, we'll explore the most reliable broadband providers in London and what factors to consider when choosing a provider.