The Most Reliable Airline in Canada, Ranked

Voting rules: Choose the airline you think is the most reliable!

Updated on Apr 30, 2024 06:54

Navigating through the options for air travel can be a bewildering experience, with numerous airlines claiming top-notch reliability. For the frequent traveler, choosing an airline that consistently offers timely departures and arrivals, excellent customer service, and satisfactory baggage handling is crucial. This is why a reliable ranking of airlines based on traveler feedback is essential, helping you make informed decisions for a smoother journey. Here, your experiences and opinions help mold the rankings to reflect real-world reliability of airlines in Canada. By voting for the airline that you trust the most, you contribute to a transparent, user-driven assessment of service quality. This ongoing input from travelers like you ensures that the ranking stays current and meaningful, aiding others in choosing an airline that best fits their travel needs.

What Is the Most Reliable Airline in Canada?

1

74
votes
Mark Harkin · CC BY 2.0

Air Canada

The company Air Canada

Air Canada is the largest airline in Canada and has received numerous awards for its reliability, safety, and customer service. It operates a vast network of routes both domestically and internationally, and its modern fleet of aircraft is well-maintained and regularly updated.
Air Canada is a leading North American airline that offers comfortable flights to Hawaii. With its exceptional amenities and services, Air Canada provides passengers with a luxurious and enjoyable travel experience.

Seat Comfort: Spacious seats with ample legroom and adjustable headrests

In-flight Entertainment: A wide range of movies, TV shows, and music options to keep passengers entertained during the flight

Wi-Fi Connectivity: High-speed Wi-Fi available on select flights, allowing passengers to stay connected

On-board Dining: Gourmet meals and beverages served on long-haul flights, with options for dietary restrictions

Cabin Crew Service: Professional and friendly crew members providing exceptional service throughout the journey
Air Canada in other rankings
- Position 10 of 10 in Most comfortable airline to fly to Hawaii
2

31
votes
WestJet

WestJet is a popular Canadian airline that has built a strong reputation for safety and reliability. Its fleet of planes is modern and well-maintained, and the company has invested heavily in safety measures and training programs for its staff.
WestJet is a Canadian low-cost airline that was founded in 1996. It is known for its focus on providing a friendly and caring customer experience while maintaining affordable prices. WestJet operates an extensive network of domestic and international routes, making it one of the largest airlines in Canada.

Headquarters: Calgary, Alberta

IATA code: WS

Frequent Flyer Program: WestJet Rewards

Fleet Size: ~175 aircraft

Destinations: Over 100 domestic and international destinations
3

15
votes
Alasdair McLellan · CC BY-SA 4.0

Porter Airlines

Robert J. Deluce

Porter Airlines is a regional airline that flies to destinations across Canada and the US. It has a reputation for reliability and punctuality, and its fleet of Bombardier Q400 planes is known for its safety and efficiency.
Porter Airlines is a Canadian regional airline headquartered in Toronto. It was founded in 2006 and is known for offering a unique flying experience with its distinct style and exceptional customer service. Porter Airlines operates out of Billy Bishop Toronto City Airport and focuses on short-haul flights within Canada and the United States.

Headquarters: Toronto, Canada

Founder: Robert J. Deluce

Year Founded: 2006

Main Hub: Billy Bishop Toronto City Airport

Flight Destinations: Canada, United States
4

18
votes
Alexandre Gouger · CC BY-SA 3.0

Air Transat

Air Transat is a Montreal-based airline that specializes in vacation travel to destinations in Europe, the Caribbean, Mexico, and the US. It has a strong safety record and a reputation for reliability, and its fleet of Airbus A320 and A330 planes is well-maintained and regularly updated.
Air Transat is a Canadian leisure airline that offers both scheduled and charter flights. It is one of the largest airlines in Canada and primarily operates routes between Canada and popular vacation destinations in Europe, Asia, the Caribbean, and the Americas. With a fleet of modern aircraft and a commitment to customer satisfaction, Air Transat has built a reputation for being one of the most reliable airlines in Canada.

Headquarters: Montreal, Quebec, Canada

Founded: 1986

Hubs: Montreal-Trudeau Airport, Toronto Pearson Airport, Vancouver Airport

Fleet Size: 39 aircrafts

Destinations: Over 60 across 25 countries
5

17
votes
Brand03 · CC BY-SA 4.0

Flair Airlines

Jim Rogers

Flair Airlines is a low-cost carrier that operates flights to destinations across Canada and the US. It has a reputation for punctuality and reliability, and its fleet of Boeing 737 planes is well-maintained and regularly updated.
Flair Airlines is a Canadian airline that provides low-cost domestic and international flights. It aims to offer affordable travel options without compromising on safety and reliability. With its focus on customer satisfaction, Flair Airlines strives to deliver a positive flying experience for all passengers.

Established: 2005

Headquarter: Edmonton, Alberta, Canada

Fleet Size: 13 aircraft

Destinations: Various domestic and international locations

Baggage Policy: Offers optional baggage fees for standard and carry-on bags
6

9
votes
Bzuk at English Wikipedia · Public domain

Jazz Aviation

Chorus Aviation

Jazz Aviation is a regional airline that operates flights on behalf of Air Canada. It has a reputation for safety and reliability, and its fleet of Bombardier CRJ planes is well-maintained and regularly updated.
Jazz Aviation is a Canadian regional airline based in Halifax, Nova Scotia. It was founded in 2001 as Air Canada Jazz and operates as a subsidiary of Chorus Aviation. Jazz Aviation primarily operates flights on behalf of Air Canada under the Air Canada Express brand.

Headquarters: Halifax, Nova Scotia

Founded: 2001

Operates as: Air Canada Express

Fleet size: 122 aircraft

Destinations: over 80 destinations in Canada and the United States
7

11
votes
John Davies · GFDL 1.2

Canadian North

Canadian North Airlines Ltd.

Canadian North is a regional airline that operates flights to remote communities in northern Canada. It has a strong safety record and a reputation for reliability, and its fleet of Boeing 737 and 737 Max planes is well-maintained and regularly updated.
Canadian North is an airline based in Canada that provides scheduled passenger and cargo services to various destinations. It was originally founded as an aircraft charter provider in 1989 and later expanded its operations to include regular scheduled flights.

Headquarters: Calgary, Alberta, Canada

Hubs: Edmonton International Airport, Yellowknife Airport

Fleet Size: 15 aircraft

Destinations: Multiple domestic locations in Northwest Territories, Nunavut, and Alberta

Passenger Focus: Northern and remote communities
8

9
votes
Alasdair McLellan · CC BY-SA 3.0

First Air

First Air is another regional airline that operates flights to remote communities in northern Canada. It has a reputation for safety and reliability, and its fleet of Boeing 737 and 767 planes is well-maintained and regularly updated.
First Air is a Canadian airline that primarily serves remote communities in Nunavut and the Northwest Territories. It offers scheduled passenger and cargo services as well as charter services. The airline provides essential transportation links to some of the most isolated regions in Canada, contributing significantly to the economic and social development of these communities.

Headquarters: Kanata, Ontario

Fleet size: 12 aircraft

Destinations: 32 destinations

Frequent flyer program: Aeroplan

Alliance: None
9

10
votes
Jean-Philippe Richard · CC BY 3.0

Air Inuit

Air Inuit is a regional airline that operates flights to remote communities in northern Quebec and Labrador. It has a strong safety record and a reputation for reliability, and its fleet of Dash 8 and Boeing 737 planes is well-maintained and regularly updated.
Air Inuit is a regional airline based in Canada. It primarily serves remote communities in Quebec and Nunavik, providing passenger and cargo services. With its longstanding presence in the north, Air Inuit plays a crucial role in connecting remote communities to larger urban centers, supporting economic growth and cultural exchange.

Fleet Size: 25 aircraft

Destinations: 25+ destinations

Passenger Carried: Approximately 200,000 per year

Year of Operation: Since 1978

Safety Record: Strong safety record
10

6
votes
Mark King · CC BY-SA 4.0

Sunwing Airlines

Colin Hunter

Sunwing Airlines is a Canadian low-cost carrier that operates flights to vacation destinations in the Caribbean, Mexico, and the US. It has a reputation for punctuality and reliability, and its fleet of Boeing 737 and 737 Max planes is well-maintained and regularly updated.
Sunwing Airlines is a Canadian low-cost airline that specializes in leisure travel. It was founded in 2005 and is headquartered in Toronto, Ontario. With a focus on vacation destinations, Sunwing Airlines offers flights to numerous destinations across Canada, the United States, Mexico, and the Caribbean. The airline aims to provide a reliable and enjoyable travel experience for its passengers.

IATA code: WG

Low-cost carrier: Yes

Founding year: 2005

Headquarters: Toronto, Ontario

Focus on leisure travel: Yes

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Discussion

Ranking factors for reliable airline

On-time performance

A reliable airline should operate flights on time, with as few delays or cancellations as possible.
Safety

Safety is paramount in aviation and should be a key factor when determining the reliability of an airline. An airline with a good safety record and a focus on safety procedures is likely to be more reliable.
Customer service

A reliable airline should have excellent customer service, with helpful and knowledgeable staff who are able to quickly resolve any issues or concerns.
Fleet size and age

An airline with a modern, well-maintained fleet is likely to have fewer technical issues and therefore be more reliable.
Flight frequency and coverage

An airline with a large network and frequent flights is likely to be more reliable as it provides more options for passengers with travel disruptions.
Reputation

The overall reputation of an airline, including reviews from passengers and industry experts, can also be an important factor in determining its reliability.

About this ranking

This is a community-based ranking of the most reliable airline in Canada. We do our best to provide fair voting, but it is not intended to be exhaustive. So if you notice something or airline is missing, feel free to help improve the ranking!

Statistics

2002 views
209 votes
10 ranked items

Voting Rules

A participant may cast an up or down vote for each airline once every 24 hours. The rank of each airline is then calculated from the weighted sum of all up and down votes.

More information on most reliable airline in canada

Canada has a thriving aviation industry, with several airlines competing to provide the best services to their customers. When it comes to choosing an airline, safety and reliability are two crucial factors that passengers consider. With that in mind, we set out to find the most reliable airline in Canada. We looked at factors such as on-time performance, customer satisfaction, and safety records to determine which airline stands out above the rest. So, whether you are a frequent flyer or a first-time traveler, read on to discover which airline you can trust to get you to your destination safely and on time.