StrawPoll

The Most Reliable Credit Card Companies, Ranked

Choose the credit card companies you think is the most reliable!

Author: Gregor Krambs
Updated on May 7, 2024 06:16
Choosing the right credit card company can significantly impact your financial well-being, influencing everything from your credit score to your ability to handle emergencies efficiently. Reliable credit card companies provide security, advantageous terms, and excellent customer service. However, determining which companies outshine the rest can be a daunting challenge due to the variety of options available. By participating in voting for the most reliable credit card companies, users contribute to a collective knowledge base that helps illuminate the strengths and weaknesses of these financial institutions. This live ranking not only aids potential customers in making informed decisions but also encourages companies to maintain high standards and transparent practices. Your voice matters in shaping these rankings, assisting both current and future consumers.

What Are the Most Reliable Credit Card Companies?

  1. 1
    45
    votes
    American Express
    Beyond My Ken · CC BY-SA 4.0

    American Express

    The American Express Company
    Known for their exceptional customer service and unparalleled rewards program, American Express is one of the most reliable credit card companies in the world. They also have a strong focus on security, ensuring that their customers' personal and financial information is always protected.
    American Express, commonly known as Amex, is a multinational financial services corporation that operates as a credit card issuer, payment processor, and travel services provider. It is well regarded for its reliability, customer service, and premium benefits offered to cardholders.
    • Established: 1850
    • Headquarters: New York City, United States
    • Type: Public
    • Industry: Financial services
    • Credit Card Services: Classic, Gold, Platinum, Centurion (Black Card)
  3. 2
    34
    votes

    Chase

    As one of the largest banks in the United States, Chase offers a wide range of credit cards with competitive rewards programs and low fees. Their online and mobile banking platforms are also highly rated, making it easy for customers to manage their accounts and make payments.
    Chase is a prominent credit card company known for its reliable services and wide range of credit card options. It offers various cards tailored to meet the needs of different consumers, including cashback, travel rewards, and balance transfer cards. The company provides excellent customer support and offers extensive security measures to protect cardholders against fraud.
    • Card Options: Multiple credit card options available
    • Rewards Programs: Cashback, travel rewards, and other programs
    • Customer Support: Excellent customer service
    • Security Measures: Robust security features
    • Fraud Protection: Advanced fraud protection services
  4. 3
    24
    votes
    Capital One
    Lluck002 · CC BY-SA 4.0

    Capital One

    Richard D. Fairbank
    Capital One is known for their innovative credit card offerings, including cash back rewards and flexible redemption options. They also have a strong focus on fraud prevention, using advanced technology to detect and prevent fraudulent transactions.
    Capital One is a reputable credit card company known for its wide range of credit card offerings and exceptional customer service. With a strong emphasis on technology and innovation, Capital One provides various benefits and features to its customers, including cashback rewards, travel rewards, and no foreign transaction fees. The company was founded in 1988 and is headquartered in McLean, Virginia.
    • Cashback Rewards: Up to unlimited cashback on purchases
    • Travel Rewards: Opportunity to earn travel rewards on eligible purchases
    • No Foreign Transaction Fees: No additional fees for using the card abroad
    • Wide Credit Card Selection: Variety of credit card options to suit different customer needs
    • Customer Service: Highly regarded customer service and support
    Capital One in other rankings
  5. 4
    13
    votes

    Discover

    Discover is a popular credit card company that offers cash back rewards, low interest rates, and no annual fees. They also have a strong commitment to customer service, offering 24/7 support and easy-to-use online and mobile banking tools.
    Discover is a major credit card company in the United States, known for its high level of reliability and customer satisfaction. It was founded in 1985 and has since established itself as a prominent player in the credit card industry.
    • Cashback Rewards: Discover offers generous cashback rewards on various types of purchases.
    • Wide Acceptance: Discover cards are accepted at millions of locations across the United States.
    • No Annual Fee: Most Discover cards do not charge an annual fee, making them more affordable for cardholders.
    • Fraud Protection: Discover provides robust fraud protection measures, ensuring cardholders' transactions are secure.
    • Customer Service: Discover is known for its excellent customer service, with round-the-clock support available.
  6. 5
    24
    votes

    Citi

    Citi is a global bank that offers a wide range of credit cards with competitive rewards programs and low fees. They also have a strong focus on security, using advanced technology to protect their customers' personal and financial information.
    Citi, also known as Citibank, is a global financial institution that offers a wide range of banking and financial services. It is one of the world's largest credit card issuers and has a reputation for providing reliable credit card services.
    • Global Presence: Citi operates in over 160 countries and has a strong international presence.
    • Diverse Credit Card Options: Citi offers a variety of credit card options, including cashback, travel rewards, and balance transfer cards.
    • Fraud Protection: Citi has robust fraud protection measures in place to safeguard cardholders against unauthorized transactions.
    • Mobile Banking App: Citi provides a user-friendly mobile banking app, allowing cardholders to manage their accounts, make payments, and track rewards on the go.
    • Competitive Rewards Programs: Citi offers competitive rewards programs that allow cardholders to earn points or cashback on their purchases.
  7. 6
    17
    votes

    Visa

    Visa is one of the world's largest payment processing networks, offering credit cards through a variety of banks and financial institutions. They are known for their fast and secure payment processing, as well as their wide acceptance at merchants around the world.
    Visa is a global payments technology company that enables consumers, businesses, banks, and governments to use digital currency. It provides secure, reliable, and convenient electronic payment solutions.
    • Global Acceptance: Accepted in over 200 countries and territories worldwide.
    • Security: Utilizes advanced fraud detection and prevention measures to safeguard transactions.
    • Convenience: Accepted by millions of merchants, both online and offline.
    • Rewards Program: Offers various rewards programs, including cashback, airline miles, and loyalty points.
    • Contactless Payments: Supports tap-to-pay technology for quick and easy transactions.
  8. 7
    11
    votes

    Mastercard

    Like Visa, Mastercard is a global payment processing network that offers credit cards through a variety of banks and financial institutions. They are known for their strong security measures and fast payment processing, as well as their widespread acceptance at merchants around the world.
    Mastercard is a global financial services company that provides payment solutions and technology to consumers, merchants, and financial institutions. It is a widely accepted credit card brand that enables secure and convenient transactions worldwide.
    • Global Acceptance: Accepted at millions of locations in over 210 countries and territories.
    • Security: Utilizes advanced security features such as EMV chip technology and tokenization to protect cardholders against fraud.
    • Contactless Payments: Supports contactless payments through the use of Near Field Communication (NFC) technology.
    • Rewards Program: Offers various rewards programs, including cashback, travel rewards, and loyalty points.
    • Mobile Payments: Compatible with mobile wallet platforms such as Apple Pay, Google Pay, and Samsung Pay.
  9. 8
    12
    votes

    USAA

    USAA is a financial services company that primarily serves members of the military and their families. They offer a range of credit cards with competitive rewards programs and low fees, as well as exceptional customer service and support.
    USAA is a financial services company that provides a wide range of products and services including banking, insurance, investments, and credit cards. It primarily serves members of the U.S. military and their families, offering competitive rates and benefits.
    • Founded: 1922
    • Headquarters: San Antonio, Texas, United States
    • Membership Eligibility: U.S. military members, veterans, and their families
    • Credit Card Offerings: Various types including cashback, rewards, low interest, and secured cards
    • Customer Service: 24/7 support with high customer satisfaction ratings
  10. 9
    2
    votes
    Wells Fargo
    Laimerpramer · CC BY-SA 3.0

    Wells Fargo

    Wells Fargo & Company
    Wells Fargo is a large bank that offers a variety of credit cards with competitive rewards programs and low fees. They also have a strong focus on customer service, offering 24/7 support and easy-to-use online and mobile banking tools.
    Wells Fargo is a multinational financial services company based in the United States that offers a variety of banking and credit card services. They provide credit cards to individuals and businesses with various features and benefits.
    • Rewards Program: Offers cashback, points, or travel rewards on eligible purchases.
    • Introductory APR: Offers a low or 0% Annual Percentage Rate (APR) for a specified period.
    • Credit Limit: Provides a credit limit based on the applicant's creditworthiness.
    • Security Features: Includes advanced security measures to protect against fraud and unauthorized transactions.
    • Mobile App: Offers a mobile application for convenient account management and transaction monitoring.
    Wells Fargo in other rankings
  11. 10
    7
    votes
    Bank of America
    Kiran891 · CC BY-SA 4.0

    Bank of America

    Amadeo Giannini
    Bank of America is one of the largest banks in the United States, offering a range of credit cards with competitive rewards programs and low fees. They are also known for their strong security measures and commitment to customer service.
    Bank of America is one of the largest financial institutions in the United States, offering a wide range of banking and financial services, including credit cards. They are known for providing reliable credit card solutions to individuals and businesses.
    • Founded: 1928
    • Headquarters: Charlotte, North Carolina, United States
    • Total Assets: Approximately $2.8 trillion
    • Number of Employees: Approximately 208,000
    • Credit Card Offerings: Wide variety of credit cards for personal and business use
    Bank of America in other rankings

Missing your favorite credit card companies?

Graphs
Discussion

Ranking factors for reliable credit card companies

  1. Customer satisfaction
    The overall satisfaction level of customers regarding the credit card services provided by the company. This can be ascertained through customer reviews, ratings, and surveys.
  2. Interest rates
    The interest rates charged by the credit card company on outstanding balances should be reasonable and competitive compared to other companies.
  3. Fees and charges
    The annual fees, balance transfer fees, cash advance fees, foreign transaction fees, and late payment fees should be reasonable and transparent.
  4. Rewards and benefits
    The rewards, cashback, and benefits offered should be attractive, attainable, and competitive compared to other credit card companies.
  5. Credit limit
    The credit limit offered should be reasonable according to the applicant's credit history and financial situation.
  6. Card security and fraud protection
    The company should have robust security measures in place to protect cardholders' data and finances, along with efficient fraud detection and prevention measures.
  7. Customer service
    The credit card company should have a strong customer service department to provide prompt and efficient assistance to cardholders.
  8. Online and mobile access
    The company should offer easy, secure, and user-friendly online and mobile account access and management options.
  9. Billing and payment options
    The credit card company should provide convenient billing statements and payment options, including online and mobile payments, automatic payments, and alternative payment methods.
  10. Availability of credit cards for different credit profiles
    The company should offer credit cards for various credit profiles, including cards for people with excellent credit, average credit, and poor credit.
  11. Partnerships and co-branded credit cards
    The company should have partnerships with popular retailers, airlines, and other organizations, offering co-branded credit cards with additional benefits and rewards.
  12. Flexibility
    The credit card company should be flexible in terms of offering different types of credit cards, various interest rate structures, and customizable credit limits.
  13. Financial stability
    The credit card company should have a strong financial background, which can assure the cardholders of the company's long-term viability and reliability.

About this ranking

This is a community-based ranking of the most reliable credit card companies. We do our best to provide fair voting, but it is not intended to be exhaustive. So if you notice something or Company is missing, feel free to help improve the ranking!

Statistics

  • 2193 views
  • 189 votes
  • 10 ranked items

Voting Rules

A participant may cast an up or down vote for each Company once every 24 hours. The rank of each Company is then calculated from the weighted sum of all up and down votes.

Trendings topics

Don't miss out on the currently trending topics of StrawPoll Rankings!

More information on most reliable credit card companies

Credit cards have become an essential part of our daily lives, enabling us to make purchases online and in-store, travel around the world, and even build credit scores. However, with thousands of credit card options available, it can be challenging to determine which ones are the most reliable. When choosing a credit card, it's essential to consider factors such as interest rates, fees, rewards programs, and customer service. In this article, we will explore the most reliable credit card companies based on these factors and help you make an informed decision when selecting your next credit card.

Explore other rankings

Check out some of the other recommended rankings on StrawPoll and make your voice heard.
StrawPoll Logo Most popular Zulu surnames
StrawPoll Logo Most promising economies
StrawPoll Logo Most random color names
StrawPoll Logo Most reliable automatic cars in the UK
StrawPoll Logo Most reliable car brands ranked
StrawPoll Logo Most reliable cars for longevity
StrawPoll Logo Most reliable European brands
StrawPoll Logo Most reliable European cars of all time
StrawPoll Logo Most reliable GT cars
StrawPoll Logo Most reliable Indian cars
StrawPoll Logo Most reliable mid-2000s cars
StrawPoll Logo Most reliable mobile phone brands

Share this article